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We really appreciate your support and would love to hear from you.

  • Was your service worthy of a thumbs up?
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Please let us know by clicking on your choice below.

Authentic garage door is fantastic. I had 3 garage doors serviced, lubed and added extra remotes. Raymond was personable and professional. Highly recommend

Ann H.

My door got twisted and all the other co. I reached out to said next day. A-A was there in an hour. Ray was super nice and got me back on track. Super service at an affordable price. I’m grateful to have called.

Brian B.

Prompt response to a very urgent need for overhead door spring replacement. Tech arrived earlier than expected, job completed in less than an hour.

Fred W.

Friendly, prompt and professional service from an honest technician, who never tried to sell me anything I didn’t need. I will definitely recommend them to others and use them again myself.

Henry B.

Showed up on time, professional, efficient worker and cleaned up nicely. Thank You.

Joyce B.

Steve arrived a few minutes early for the appointment. He was friendly and knowledgeable of the service required and of new component options.
I highly recommend this company!
Gary R.

We truly had the BEST experience!! We ended up getting a brand new insulated garage door & we couldn’t of gone with a better company. They were knowledgeable, very affordable, prompt & had the best customer service through it all! They are down to earth, family owned and go out of their way to provide fast & professional service!
 

Thank you for our new door and quiet motor…l didn’t know I would be this excited about it but we love it!!
Julia J.

Repairman showed up on time, changed outside pad and inspected the garage door opener. All was well and the new pad married up to the opener with no problems. The repairman was complete in less then an hour. GREAT JOB.

Guy H.

called to confirm arrival time and explained everything and completed the work quickly and efficiently.

William M.

If you want first class service and experience, then call A-Authentic Garage Door Service. My garage door broke as we were about to leave for a long weekend trip. They sent a technician right away(10 mins) to fill our urgent need. Jake was nothing but professional and knowledgeable. He treated us fairly and did not take advantage of our urgent situation. The price was way below what I expected (compared to A1). He went above and beyond to make sure that everything was serviceable before leaving. He also gave us additional advice to improve the quality of our garage door and to alleviate any potential issues.

Ryan R.

Friendly and professional staff with reasonable prices. They helped me connect my car to the garage unit and made recommendations for the future.

J. Espinoza

Young man was very courteous, professional, and got the job done. In such a crazy time as this that we are living in, it was so refreshing to have someone come into our home to repair garage door, and not be uncomfortable knowing someone is in your home. We are very happy with the results of the repair.

Ora G.

Jake was here within 15 minutes of our call. Jake did an amazing job. Fixed the problem and left the door better than when he started.

Mike H.

Came the day after I called them, efficient, polite and professional. I will definitely use them again. Great company.

Kristine B.

A-Authentic Garage Door Service did a fabulous job installing a beautiful door on our custom home we bought through them. It’s new construction, and they were very gracious and helpful letting us know what was needed before installation, since a lot of the construction is owner-build. We ended up having all 3 techs at some point. Raymond, Jake and Stephen are really great to work with. Dallerie and Jade hold down the office, and are extremely knowledgeable and helpful. Don’t even bother calling anyone else. Call A-Authentic!!

Diana L.

Jake arrived early and found we needed a new spring on our golf cart door. He had all the parts and tools necessary to complete the job that day. I was extremely satisfied with his work and will refer your company to all of my friends.

John F.

Jake was an exceptional service technician – prompt, efficient and friendly.

Richard S.

Punctual. Friendly. Efficient. Came in and got the job done in under an hour! Very great work. Thank you for your great service Alex and Jake!

Mariela G.

Wonderful company to deal with! They responded quickly and Jake was very professional and most pleasant to deal with while he was working on our garage door repairs! Everything he installed is working beautifully. Highly recommend this company!

Diane M.

Fast and reliable! Courteous and knowledgeable! On time!!

Julie F.

A-Authentic Garage Door Service Co. did a great job! Highly recommend giving them a try for all your garage door needs!

Raymond U.

I have had the pleasure of having both the owner, Raymond and Jake provide garage door service. Great people and great service!!👍🏼👍🏼

Cila M.

Great work by Raymond who saved me money by reinforcing the garage door where it had been damaged rather than replacing panels and struts. It only took a couple of hours to have a working garage door again.
Martin W.

Steven was very professional, thorough in his analysis of my problem and did a complete review and service. Definitely recommend him plus the first person I dealt with was extremely helpful too ultimately found out the owner….thank you all…
Paula R.

Garage door opener broken, response by company and technician quicker than I expected. The tech repaired the opener, plus made a repair and adjustment to the door. He thoroughly explained his work and gave me other tips for operating the door. This was the type of service we used to enjoy, last century. I highly recommend them.
Dale S.

Amazing Team that does what they say will do and make sure the job is done right. Highly recommend.
Chase B.

Raymond was so quick diagnosing my garage door issue I could hardly believe it! Then he took his time to go over the rest of the system. Friend, efficient service for sure! 🙂
Joanne K.

My service man was prompt, professional, personable and great to talk with. I definitely recommend Tucson Garage Door Repair.
Cyndi G.

Jake arrived in a timely manner right after we were notified he was going to be available earlier than the 12 PM appointment. He was more than happy to check out the garage door opener and sensors along with adjusting the tension in the spring and lubricating the rollers and screw drive.
The diagnosis was that the opener motor is in the process of failing, seems to be on it’s last leg. He gave us an estimate to replace the motor, rail, sensors. Basically to install a new motor and accessories. He made several recommendations regarding the garage doors, service and adjustments. The price of today’s service call was more than reasonable, he was personable, professional and proficient. We will use them in the future!
George T.

The company answered my call on a Friday afternoon at 5:30. The gentleman was pleasant, professional, and helpful. I asked for an appointment and he said they had an opening the next morning. He showed up on time. He didn’t tell me I needed a new garage door opening, he just fixed the problem. The price was reasonable. I would recommend A-Authentic Garage Door Service without hesitancy. Great service!
Kathleen V.

This was the only one of 4 companies I called that offered to check my garage door first, before automatically saying I needed to replace it. (The door worked okay, but it sounded like it was on its last leg.) A-Authentic suggested they “check it — it might only need a “lube”. The bottom line was only $85 for the parts & labor, rather than the over $800+ I was quoted by the other 3 companies. A-Authentic’s philosophy is, “if ain’t broke, don’t replace it!” Thank you for saving me nearly $800. This company has me as a customer for life!

Teddy M.